Writing is more than just writing: A case study of effective feedback within an intercultural writing center

　The purpose of this study is to examine a ‘popular’ tutor’s beliefs on feedback and her regular tutee’s receptivity toward the feedback in order to investigate factors involved in giving ‘good’ feedback within intercultural settings. The data was gathered by interviewing a pair of L1 tutor and L2 tutee and observing their tutorial sessions. The results revealed the importance of three points: building a ‘safe house’ for both the tutor and the tutee, respecting the tutee’s ‘writer’s identity,’ and using praise in an appropriate way. This research was conducted at a writing center; however, the findings offer important insights into feedback that are applicable to language teachers in multicultural and multilingual settings as well.