"Yuichiro;Hidaka|","小売におけるCRMの有効性に関する探索的研究 ?インタビュー調査に基づく仮説的見解の導出?","岡山大学経済学会雑誌","0386-3069","2016-02-23","47","2","141","159","","","","https://ousar.lib.okayama-u.ac.jp/54149",""